You can return a product for up to 7 days from the date you receive it. Any product you return within 7 days must be unused, undamaged and fully re-sellable otherwise we reserve the right to refuse a refund or exchange. Refunds will be made to debit/ credit cards within 5 working days of receiving the returned goods. Where an item is damaged through misuse or abnormal use, WAPS cannot provide a refund or exchange.
We will assess each situation and make final determination based on the above conditions being met.
How do I return a product?
Products may be returned to WA Precision Surveys at the customers expense
All parcel returns need to be addressed to:
Unit 6/ 41 Fortitude Blvd
Gnangara, Perth 6077
If you require further assistance please contact us by phone on (08) 6305 0191
When we send your product to the manufacturer, we will ask them to assess the product and provide their assessment within a reasonable timeframe.
Whilst we always do our best to provide you with a timely resolution, please be aware it may take time to complete the process due to the number of parties involved.